Reprints and Returns – Gifts

Return and Refund Policy

We’re committed to quality and your satisfaction is important to us! If you aren’t completely happy with your order, you can return it within 30 days of purchase.

 Simply email us and include the following information:
  • The order number and email address used to place the order
  • Your reason for returning the order
  • Whether you would prefer a replacement or refund

Please also attach a digital photo of the delivered print.

Our Customer Service team will respond to your email by the end of the next working day and advise on how to proceed with the return.

Last update on: 2021-07-01

Picanova, Inc. and its affiliates (collectively, "Canvasonsale"), respect your concerns about privacy. This Privacy Policy describes the types of personal information we collect, how we use the information, with whom we share it, and your choices regarding our collection, use and disclosure of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. We take the privacy of all our users and customers very seriously.

The phrase "personal information" refers to information by which you or the device you are using to connect to the Internet can be identified.


  1. Information We Collect
  2. How We Use Your Information
  3. With Whom We Share Your Personal Information
  4. Your Choices
  5. Security
  6. Children's Privacy
  7. Linked Third Party Websites
  8. Changes and Notification
  9. Contact Us